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Difficult Conversations: How to Step Up and Hold High Stake Discussions
February 26, 2020 @ 9:00 am - 4:00 pms495
Participants in this course will:
- Understand the importance of personal style in defining “difficult” conversations
- Learn the importance of evaluating personal motives when approaching conversations
- Familiarize themselves with the root cause of conflict
- Practice the art of active listening
- Understand the role emotions play in difficult conversations
- Utilize tools designed to help respond to the facts of situations versus the stories surrounding situations
Throughout this session, participants will explore:
- Personal approaches and triggers
- De-escalation strategies
- The role courage plays in conversations
Who Should Attend
Individuals who struggle to tackle the difficult conversations in their lives. Leaders who need to share strategies with others for how to approach difficult conversations. Leaders preparing for performance discussions.
About the Instructor
Nicole Price understands that if leadership is anything, it is personal, and that everyone can be a great leader. So, she gets personal. Nicole’s transparency allows others to learn from her mistakes and helps them avoid the same pitfalls. She gets real. She will tell you, yes, having differences within a team can be harder, but that hard work can really pay off — both professionally and personally. And she gets wise. She’ll tell you, in a heartbeat, how she’s gotten a few things wrong over the years, but a little grace and some solid coaching saved her. Through leadership development, coaching, consulting, keynotes, and other resources, Nicole encourages and enables others to live their lives in excellence. Her energetic and engaging sessions leave participants with strategies and specific tools that they can apply right away. Nicole received her B.S. in chemical engineering from North Carolina A&T University and her master’s degree in adult education from Park University.
Are you a UMKC Alum or KCRAR member? You qualify for a discount! Contact us at firstname.lastname@example.org or 816-235-6259 to take advantage of discounted rates.
Time, Location, Parking
All seminars are held in Bloch Executive Hall. Our address is 5108 Cherry Street, Kansas City, MO 64110. You will be mailed a parking pass for the day of your seminar a week prior to the session. Parking instructions will be included in the mailing.
Two weeks before the session, you will receive an email with details including any pre-work assignments (such as short readings or videos that instructors may ask you to complete prior to the session).
Light breakfast and coffee will be available at the beginning of the event and lunch will be provided.
Photo & Video Policy
By attending the event, you are giving the Bloch School of Management permission to use any photos, videos, or images captured on site for future promotional purposes.
Cancellation & Transfer Policy
Seminar participants (or their organizational representative) should call or email Bloch Executive in order to change or cancel registrations. Cancellations made prior to 7 days from the seminar date are eligible for credit towards a future seminar, but are ineligible for refund. Credit for future seminar is valid through the following seminar year. Seminar registrations may be transferred from individual to another up to 7 days before any elected seminar. Cancellations made within 7 days from the seminar date are non-transferable and non-refundable. Bloch Executive Education reserves the right to make changes to the cancellation policy and transfer policy. The current policies will be posted on our website and will be observed regardless of previous policies or standards. “No-shows” are non-refundable and non-transferable.
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