You’ve taken the next career step as a supervisor or manager. Now what? Learn how to gain and strengthen skills to succeed with your new responsibilities, overcome self-doubt, and motivate your team to achieve results.
You’ve taken the next career step as a supervisor or manager. Now what? Learn how to gain and strengthen skills to succeed with your new responsibilities, overcome self-doubt, and motivate your team to achieve results.
Expert instructor Warren Wandling will be your guide and coach as you acquire practical skills to meet personal, team, and employer expectations. Session topics are research-based and designed to equip and inspire you to lead yourself and others well. Whether you are just starting out or are looking to improve your current leadership, this course will give you the skills and tools to lead with confidence.
Session 1: Accomplish the Transition from Peer to Supervisor
The first step is leading yourself well and developing your confidence as a supervisor. Embrace a leadership mindset as you begin to supervise former peers, and potentially more experienced team members.
Session 2: Supervision & Leadership Strategies for Success
From time management to critical thinking and problem solving, there are key skills supervisors need to be successful in a fast and changing workplace. Explore helpful tools and strategies for employing these skills effectively in your work context.
Session 3: Communicate to Connect with your Team and Customers
Effective communication is vital to a healthy team and workplace culture. Understand how to communicate with diverse personalities and manage difficult conversations to build strong relationships with your team and customers.
Session 4: Coaching for Performance
Whether you are conducting a formal performance review or leading a weekly check-in, conversations about employee performance can feel intimidating. Learn how to prepare yourself and your direct reports for productive, respectful, and motivating coaching opportunities.
Contact UMKC TalentLink about upcoming sessions for this certificate program. We are also able to register groups from a business or nonprofit.
Participants must attend all four sessions to complete the certificate. Sessions can be held online, at the employer’s site, or at the South Kansas City Workforce Development Center, Blue River Commerce Center, 1300 E. 94th Street, Suite 100, Kansas City, MO.
